Customer Reviews & Stories

I've had only best for my car here at Ace. The staff will let you decide what is more important to work on first. They go through the whole diagnostic and even take photos of the problems as they are working. I've for my cars forever mechanic.
Thank you

— Google User Review

Mike saved the day. I’d recommend ACE Automotive to everyone.
My family and I had driven to Napa Valley from LA for a few days of wine tasting. My wife and I had planned to fly home while my 2 daughters would drive my 2008 Volvo XC90 with 160K miles back to LA on the scenic route 1. But 2 days into our visit the Volvo started running very rough and I knew it wouldn’t make it safely down the coast. Our Airbnb host recommended ACE Auto but it was Sunday and all shops were closed. What’s more, ACE was completely booked up for several days. But early Monday morning I drove to ACE, introduced myself to Mike, and asked him to help me. He didn’t have to. But he did. Within a few hours, he had my car running like a charm and my daughters were able to safely drive it home. Mike and his team, including Amanda in the office, couldn’t have been nicer or more professional.

 

— Google User Review

The folks at Ace Automotive were great. They were able to squeeze me in their schedule and make the repairs in less than 2 days from calling them. Much appreciate a local family business with deep community ties that pays tribute first responders. Check out the pictures in the office and mural on the back of the building.

— Google User Review

Very trustworthy business. Excellent service and friendly people. I had my car towed in to Ace today, broken strut. Sounded very bad and very expensive! Not to mention I brought it in too close to the weekend. I figured it would take a week now. Nope! Nope! Mike called with a very reasonable price, and should be done in a day or so. Excellent news!
I am a loyal customer for life.

— Yelp User Review

Came in for a simple lube oil and filter. Counter associates were helpful in getting me comfortable and acclimated with the services my vehicle was gonna be receiving. Technicians were very fast and thorough with the whole process and informed me at the time and via text with an entire document of services performed and future services that would be required to keep my car in top shape. Thank you Ace Automotive and Truck Repair.

— Google User Review

One of the most honest and reliable shops in Northern California. I wouldnt trust my vehicle maintenance or repairs with anyone else. They help educate me on my car and the services that will help keep it running forever. I highly recommend Ace automotive!

— Google User Review

Family owned shop with trustworthy people who are dependable and do great work. We have been taking our vehicles there for a few years now and every single time we have great service. There is NEVER pressure or an upsell like you find in some places. If they say your car needs something... it actually needs it. I see cars, trucks and even RVs over there so chances are they can help you with whatever it is you are driving. Give them a chance to earn your business, you won't be sorry.

— Yelp User Review

They are very honest and reliable and very skilled at what they do. They were up front about what  my costs would be and they stayed as close as they could to that price. This car was older and needed a lot of work, but they told me that it was worth it. That the engine was still strong. So we sank a good chunk of change and a year and a half later that car is still running strong, with high mileage. I trust them totally! In fact bringing my Jeep in for some work as soon as I make an appointment. 1/15/19 Update: Just got home after taking my Jeep in for a heater core repair. They did another fantastic job and at such a reasonable price! I have a long drive home up the mountain ( and in this cold rainy weather) and my car is happy again, no leaky coolant, no fogged up windows anymore! My ride home was warm dry and I could see again! lol I am so thankful we have such skilled and honest people to rely on in our town! Thank you, ACE Automotive! You have a life long customer here.

— Sabrina Ferriera

They did great work on my Lexus without trying to overcharge. Very pleased. I will be back if I ever need another repair.

— Google Review

Excellent repair shop, expensive but they do an excellent job. I'd rather pay a little more, and drive away with confidence.

— Google Review

Great service and a very understanding shop. Thanks for everything! I had my oil changed and brake rotors and pads replaced.The work was done quickly and I was notified by text when finished, which is really convenient, my truck brakes smooth and I’m very happy.

— Google Review

Nothing counts more in a repair shop than honesty and skill. These folks have both. Very reliable.

— Google Review

Great service. Awesome people. Customer for life.

— Facebook User Review

Friendly, family-run business. I've been coming here for the last few years and don't see any reason to go elsewhere.

— Google User Review

Mike and his crew are great! They've been working on my vehicles as long as the shop has been open. Wouldn't go anywhere else.

— Demandforce Review

"Great shop. Honest about what needs to be fixed. Friendly service. I recommend it."

— Google User Review

"This shop is honest as they come, solid work and friendly accommodating staff. A friend who grew up with Mike sent me his way and he's always been several hundred less overall than other local shops and actually surprised me by replacing an old belt for free while installing a healicoil after a bad spark plug job stripped her out from one of those over priced shops down the road lol! That's how you get return business from me!

Sent several buddys Aces way and all have been happy as we have. He even will broke down a set of costly repairs down into order of most important to fix for safety versus what can wait to help the cost sting a little less. Relaxed honest and professional."

— Google User Review

"Mike and his team at ACE are the best. Great, trusted service. ACE has taken great care of my three vehicles for the past several years. I would recommend ACE to anyone."

— Google User Review

Always made me feel welcome since day one. Love the family owned atmosphere. They always take the time to explain what was done to your car or what is needed, especially since I don't understand anything that has to do with cars.

— Demandforce Review

Could not be happier with the work they've done on my truck. Amazing customer service too. Highly recommended

— Yelp User Review

Ace Automotive on Action Ave in Napa really deserves a lot more stars than just 5. They are a friendly place to bring your vehicle for a check up or repair. They are honest folks. I feel very comfortable taking my foreign car there as well as my USA made truck

— Google User Review

The service and the people that work there are great. I have never had any problem on any of my vehicles once the work has been completed.

— Demandforce Review

I've been going to Mike Bruno for years now. His guys always do a great job on my trucks. From Oil changes to brakes to whatever, I highly recommend them. They really care about customers.

— Yelp User Review

Excellent efficient service at very reasonable rates. Honest and dependable evaluation of problems and excellent repairs at a price that cannot be beat.

— Google User Review

Outstanding!! I called on Monday and asked if our son could bring his car in, before leaving for college. They said bring it in tomorrow and we will change oil and check everything out. Thank you, knowing my boy is in good hands in a safe car! Wonderful service!

— Demandforce Review

Ace is a great shop! I've been taking my car there for years and have recommended them to friends and family. Everybody agrees that the folks at Ace are professional and friendly and do great work for very reasonable cost. I really like the downtown location, how I can take myself out for breakfast and a walk while my car's being worked on. And on top of everything else, last winter I accidentally drained my battery and they cheerfully came right out to give me a jump in the rain. You couldn't pay me to take my car somewhere else.

— Yelp User Review

Our family has been going to ACE auto for over 20yrs. Mike has always given us great service. I would recommend them to anyone who need anything repaired.

— Google User Review

Great service! Very pleased by the professionalism and accommodating me last minute!

— Demandforce Review

Mike and the staff were very down to earth and took the time to explain everything regarding the condition of my vehicle. Most importantly, they were honest about what I did or didn't need regarding current or future repairs. Ace is my new "go to" for car repair and maintenance.

— Yelp User Review

I have been going to Ace Automotive for about 5 years and have always been treated very well. I love to take long road trips and always feel confident my car will not give me any problems and so far....none at all. Will always recommend Mike and the team to anyone I know who needs good service and pricing. Thanks guys, another successful trip to Vegas with no worries :)

— Google User Review

Really nice guys, I have only been there one time but I will definitely be coming back.

— Google User Review

I've been a customer for over 4 years, and Ace Automotive has always treated me well, with full disclosure, quick service, and very fair (dare I say _low_) pricing. It's great to have a car service and repair shop I trust.

— Demandforce Review

Great service! Finding a good mechanic can be a pain, but Mike and his staff take care of my fleet of cars very well! Thanks!!

— Yelp User Review

If you're looking for a straight shooting mechanic who won't stroke you a long, and knows the value of a trusting relationship, Mike, Ryvonne, and the ACE team are the REAL deal! They have saved our family thousands of dollars over the years! I recommend them wholeheartedly!

— Google User Review

Great service, reasonable pricing! I send all my friends and family to Mike at Ace Auto!! Tom

— Demandforce Review

I live in Sonoma and bring my car to Ace for its yearly maintenance. Their work is stellar and I'm so pleased with their great work! My little '07 Focus drives like the day it came out of the showroom!

— Yelp User Review

Great place, great people, great prices, great work. Convenient to wander downtown while my car is being worked on. Lucky to have this shop in town.

— Google User Review

In & out with no hassle, friendly atmosphere and an honest feel. High bay doors to accommodate my truck with camper.

— Demandforce Review

Went here with a neighborhood coupon, needing an oil change. Put simply, friendly and family-run place that does good work timely and doesn't try to push or upsell or "find a multitude of things" to nickel and dime you with.
Reasonable prices as well. I recommend them and I will go back.

— Yelp User Review

ACE has earned my trust with its quick, competent, and very reasonably priced service. They are my go-to resource for our two cars and recently gave us a thorough evaluation of a new vehicle we'd bought. Mike and his team are candid, friendly, and "full-disclosure" so we can avoid surprises, plus there's no up-selling pressure. I couldn't ask for more.

— Google User Review

Mike Bruno and his team do a great job. ACE has taken care of my personal vehicle as well as my commercial use truck over the past two years. They are always honest and their work is impeccable - my vehicles are in the best of hands with ACE Automotive and Truck Repair. I recommend that anyone in need of any vehicle maintain menace and/or repair, get in touch with Mike! Sincerly, Colin

— Demandforce Review

I've been taking my cars here for years and it's been a good experience. They've always been honest with me and the rates are reasonable, sure you can find a mechanic that does your work for you on driveway oftentimes cheaper, but for a shop it's reasonable and it's cheaper then the dealer.

 

Overall, i would recommend this place to have your car serviced. Mike is a great guy and has always been honest with me. 

— Yelp User Review